General Information

Symposium Location

Gaylord Rockies Resort & Convention Center
6700 North Gaylord Rockies Boulevard
Aurora, Colorado 80019

Important Symposium Update Regarding Coronavirus: 
The Commission has continued to monitor developments related to the respiratory illness commonly referred to as the coronavirus (COVID-19) and its potential impact on travel to, and within, the United States. Based on the information that has been available leading up to the Symposium, the decision was made by the Board’s Executive Committee to proceed with the Symposium as planned. 

The U.S. Centers for Disease Control and Prevention (CDC) is monitoring the situation along with local and state authorities throughout the United States. The fact remains that there are currently no government-issued domestic travel restrictions within the United States. The CDC has assessed that for the majority of people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. There is not widespread circulation in most communities in the United States.

We are recommending a HANDSHAKE & HUG FREE ENVIRONMENT and encourage avoiding unnecessary physical contact when possible at the Symposium. An elbow tap, smile or wave are great alternatives when greeting someone. 

We are excited to connect with our attendees in Colorado. For those who are unable to travel there is a virtual option available. Thank you for your understanding and cooperation.  

Goals and Outcomes

The purpose of the New World Symposium is to develop a well-prepared case management workforce. It is essential to establish an interdisciplinary community advancing enhanced client experience, improved population health, smarter spending and improved work/life balance.


Demonstrate awareness of the current and future landscape influencing the client/patient, support system and care provider(s) across the continuum.


Employ education, advocacy, and ethical practice for career advancement.


Utilize evidence from provided resources, knowledge, and skills to care for clients across the healthcare continuum.


Discover better work-life balance through participation in multi-sensory learning activities. 

Slides & Speaker Presentations

Speaker presentation slides will be made available to attendees with full-symposium registration within a few weeks following the event. Attendees will be sent an email containing a link to access the presentations. Session/slide content is the intellectual property of our speakers, and some speakers may have chosen not to share their slides. Photographing and/or recording sessions or presentations is prohibited. Presentations will be available for a limited period of 30 days from when the slides are made available to attendees. Be sure to download any slides you wish to save prior to that time. 


Wi-Fi is available in your Gaylord guest room and is not available in the meeting space. 

Share Your Experience

Share your Symposium experience using hashtag #CCMCNewWorld2020! Be sure to include our Facebook page "CCMC Certification" and Twitter handle "@CCM_Cert". 


You must wear your badge at all times when attending a Symposium function. Exhibitors may also request to scan the code on your badge in order to send you information or contact you after the event. 


The Commission for Case Manager Certification (the "Commission") and CCMC's New World Symposium may photograph, may record in audio and/or video format, and/or may live stream sessions and events taking place at the New World Symposium. The Commission and CCMC's New World Symposium may elect to distribute the recording and associated materials either digitally, as a live stream, a recording, or in print (either individually or as part of a compilation). By attending CCMC's New World Symposium attendees acknowledge these activities and consent to such recording, capture, and distribution.

The Symposium contractors, sponsors, and attendees may be photographing and/or audio/video recording events at this meeting. By attending CCMC's New World Symposium, you acknowledge these activities and agree they may be used in publications, on their websites, and in any other marketing and promotional materials.

Who Attends?

This event is designed for case managers across the healthcare continuum. Attendees and speakers have backgrounds in Social Work, Nursing, Occupational Therapy, Physical Therapy, plus other Allied Health professions working in a hospital, health plan or insurance, community, home health, workers’ compensation, disability management or rehabilitation therapy setting.


Business casual attire is suggested for all Symposium events. Because temperatures in the hotel will vary, we encourage you to bring a sweater or jacket to ensure your comfort.

Special Accommodations

CCMC is committed to making the Symposium accessible to all individuals. Please contact if you have a disability, (as identified by the Americans With Disabilities Act) and require assistance while at the Symposium. Please make your request for reasonable accommodations well in advance of the Symposium so that we may best accommodate your needs. Onsite requests will be accommodated to the best of our ability; however, available resources may be limited.

Contacting Us

We are happy to assist you with any questions you might have. Please contact as follows:

General Inquiries:
CCMC customer service at 856-380-6836 or

Daryl Gale, Industry Relations Manager
Phone: 202-848-1514 / Email:

Media Relations: