Enhancing Patient Engagement with Motivational Interviewing

Timeslot: Friday, March 1, 2019 - 8:15am to 10:30am
Session Type: Jump Start Session
Room: Maryland Ballroom 4 / Ballroom Level


Motivational interviewing is a communication technique that can be used by case managers to facilitate engagement and promote patient-centered care to support patients in their journey towards self-efficacy and self-care. The techniques and tools presented in this session will provide a framework for action plan development, enhancement of the patient experience with the health care team, and increased patient engagement in their health.

Learning Outcomes

  • The learner will be able to apply motivational interviewing frameworks and concepts to enhance patient engagement.

  • The learner will be able to detail the relationship between motivation and health behavior changes.

  • The learner will be able to implement a variety of motivational interviewing techniques and skills to engage patients.