General Information

Goals and Outcomes

The purpose of the CCMC's 2021 Virtual Symposium is to develop a well-prepared case management workforce. It is essential to establish an interdisciplinary community advancing enhanced client experience, improved population health, smarter spending and improved work/life balance.


Demonstrate awareness of the current and future landscape influencing the client, family, and care provider(s) across the continuum.


Empower the case manager & disability manager specialist through education, advocacy, and ethical practice.


Establish a forum and provide resources, knowledge, and skill development for evidence-based practice across the healthcare continuum. Participate in multi-sensory activities.


         Connect with and celebrate Case Management & Disability Management Peers from a variety
         of backgrounds.

         Celebrate Case Management Week.

Slides & Speaker Presentations

Speaker presentation slides will be made available to attendees with full symposium registration within a few weeks following the event. Attendees will be sent an email containing a link to access the presentations. Session/slide content is the intellectual property of our speakers, and some speakers may have chosen not to share their slides. Photographing and/or recording sessions or presentations is prohibited. Presentations will be available for a limited period of 30 days from when the slides are made available to attendees. Be sure to download any slides you wish to save prior to that time. 

Share Your Experience

Share your Virtual Symposium experience using hashtag #CCMC2021Symposium! Be sure to include our Facebook page "CCMC Certification" and Twitter handle "@CCM_Cert". 


The Commission for Case Manager Certification (the "Commission") and CCMC's Virtual Symposium may photograph, may record in audio and/or video format, and/or may live stream sessions taking place at the Symposium. The Commission and CCMC's Virtual Symposium may elect to distribute the recording and associated materials either digitally, as a live stream, a recording, or in print (either individually or as part of a compilation). By attending CCMC's 2021 Virtual Symposium attendees acknowledge these activities and consent to such recording, capture, and distribution.

The Symposium contractors, sponsors, and attendees may be photographing and/or audio/video recording events at this meeting. By attending CCMC's 2021 Virtual Symposium, you acknowledge these activities and agree they may be used in publications, on their websites, and in any other marketing and promotional materials.

Who Attends?

This event is designed for case managers across the healthcare continuum. Attendees and speakers have backgrounds in Social Work, Nursing, Occupational Therapy, Physical Therapy, plus other Allied Health professions working in a hospital, health plan or insurance, community, home health, workers’ compensation, disability management or rehabilitation therapy setting.


Business casual attire is suggested for all Virtual Symposium sessions. 

Special Accommodations

CCMC is committed to making the Virtual Symposium accessible to all individuals. Please contact if you have a disability, (as identified by the Americans With Disabilities Act) and require assistance while virtually attending the Symposium. Please make your request for reasonable accommodations well in advance of the Symposium so that we may best accommodate your needs. 

Contacting Us

We are happy to assist you with any questions you might have. Please contact as follows:

General Inquiries:
CCMC customer service at 856-380-6836 or

Clare MacNab, Senior Meeting Manager
Phone: 856-642-4425 / Email:

Media Relations:

Complaint Management:
Please call 856-380-6836 if you have any concerns or questions about this event. We will work to resolve your question at that time, should additional support or research be required, we will escalate your case to a senior staff member and they will work to resolve your concern directly. While we make no guarantees about resolution timeframes, most callers receive a resolution on the initial call to the call center, and we have not yet experienced delays of over 24-48 hours.