Pre-Conference Tracks

Choose from 3 different educational tracks

Thursday, January 26, 2017
7:30 a.m. - 12:00 p.m.

TRACK #1: Trends & Awareness: Implications of the Opioid Pandemic for Case Management

Room: Grapevine Ballroom A, 1, 2, 3, Level 3

Description: This pre-conference track will raise awareness of problematic interventional pain treatments with a focus on the current opioid crisis in the United States. This track will provide attendees with a look at current trends and developments related to this pandemic and how it impacts the case manager’s practice.

Overall Learning Objectives:

  • The attendee will identify three common opioids being used for pain management and describe the link of opioid abuse, heroin usage and related deaths.
  • The attendee will increase their knowledge of how to assess for and address this crisis in their practice as case managers.
  • The attendee will state two resources available to screen for abuse and treatment guidelines.
  • The attendee will list four inter-disciplinary interventions available and will identify local and national treatment guidelines.

Speakers & Moderators:

Track # 2: Communication Skills for Professional Development

Room: Grapevine Ballroom C & D, Level 3

Description: This pre-conference workshop will focus on developing your professional image and professional skills as a case manager working in complex healthcare environments. The session begins with a panel on communicating effectively within organizations and ends with a session on the latest developments in social media tools and strategies to enhance your professional image while communicating externally with a wider audience. Discuss how to harness the power and avoid the pitfalls of social media.

Overall Learning Objectives: 

  • Attendees will learn how to work effectively in organizations using appropriate communication strategies.
  • Attendees will understand social media channels, how to use social media tools to maintain and promote professionalism.

Track #2: Part 1 - Dive into Case Management

Description: This session will focus on developing your professional skills and professional image as a case manager. The multidisciplinary panel will discuss how the case manager uses a variety of skills to work successfully within teams and across disciplines in a variety of settings - including healthcare, corporate, and academic. Case managers work with others to enhance client outcomes - the panel will discuss how to effectively use the case management process and work with a wide range of stakeholders. Learn how to actively manage your own professional image and career. Case managers work throughout the US and the world using the case management process. We will also discuss future trends of case management as a career. This session is for you – for new case managers, experienced case managers, or for those who want to become case managers. 

Session Objectives:

  • Attendees will learn two strategies to work in multidisciplinary teams
  • Attendees will learn how to work effectively in organizations using appropriate communication strategies.
  • Attendees will understand how the case management process can be used effectively in a variety of settings
  • Attendees will learn how to enhance their professional image as a case manager

Speakers & Moderators:

Track #2: Part 2 - Harness the Power of Social Media: Thrive as a Case Manager

Description: The availability of social media tools is constantly changing. Learn about the latest developments in social media tools and strategies to enhance your professional image while communicating externally with a wider audience. Discuss how to harness the power and avoid the pitfalls of social media.

Session Objectives:

  • Understand social media channels and the variety of tools used to communicate professional image as an individual.
  • Understand how to use social media to communicate professional image effectively as part of an organization.
  • Understand ethical issues associated with use of social media in advancing their professional image.


Track # 3: Workers’ Compensation Case Management: Past, Present and Future 

Room: Austin 1, 2, 3

Description: Many challenges face the workers’ compensation case manager. This track will address some of those challenges and the emerging trends on how a case manager can work to assist an employee in a successful return to work. One important method is by taking an evidence-based multidisciplinary approach to workers’ compensation case management. This is especially significant with communication skills and an aging workforce. A trend that is emerging is that accounts are referring cases early, which has a direct impact on how case management can be utilized for a quicker, successful return to work. Just as it is important to look to the future of workers’ compensation, it is important to know the history of how it came into being and how it is changing to meet the challenges of the workplace. A brief history of workers’ compensation in the United States will be presented. Finally, the session will have a panel of workers’ compensation case managers, subject matter experts, who will present some unique cases and elicit audience participation in how best to resolve them. The actual disposition of the cases will be presented after the group interaction. The exercise will enable the audience to put a practical application to the skills presented during the session. This track will encourage the workers’ compensation case manager to build on current skills and develop new ones.

Overall Learning Objectives:

  • Understand federal and state regulations governing workers' compensation.
  • Identify the disciplines and their roles in a multi-disciplinary approach to workers’ compensation.
  • Explain how the aging workforce impacts workers’ compensation.
  • Obtain knowledge on how an early referral of a case impacts return to work.
  • Review case studies to better understand how to apply the case management process in a workers’ compensation setting.

Session Information:

Track #3: Part 1. - “You’ve come a long way, baby.” (Virginia Slims)

The history of workers’ compensation and how it has evolved.

Speaker: Jane Harkey, RN-BC, MSW, CCM

Track #3: Part 2. - “Alone we can do so little; together we can do so much.” (Hellen Keller)

How an evidence -based multidisciplinary approach to worker’s compensation case management can improve outcomes.

Speaker: Sandra Zawalski, MSN, RN, CRRN, CCM, ABDA, MSCC

Track #3: Part 3. - “Everything changes but change itself.” (John F. Kennedy) 

A discussion on early referral of cases and how it’s changing the handling of worker’s compensation case management.

Speaker: Sue Jensen, PhD, RN, CCM, MSCC

Track #3: Part 4. _ “As for accomplishments, I just did what I had to do as things came along.” (Eleanor Roosevelt) 

A panel of subject matter experts presenting real-life workers’ compensation cases with audience interactions prior to the panel giving the dispensation of the cases, utilizing case management practices to individualize the treatment plans. 


Pre- Conference Workshops are subject to change

For more information on how to register for pre-conference workshops, contact Customer Service or call 856-380-6836.

All pre conference tracks are first come first serve basis