Chikita Mann, MSN, RN, CCM

UnitedHealthcare/Optum

Clinical Account Liaison

About

Chikita Mann has been a registered nurse for over 25 years. She received her Master’s in Nursing in 2012 and is a Certified Case Manager. She has served as a Commissioner with the Commission for Case Management Certification (CCMC) for the past 4 years and is currently on the CCMC Executive Board. Her past job experience includes IV RN for hematology/oncology unit, disability case management, supervision of virtual nurse team of 20 field case managers, and nurse advocate for claims issues from a medical condition/treatment. Her skills include educational presentation both in-person and virtually, quality assurance, writing policies and procedures as well as performing clinical treatment audits. She has written articles on various subjects such as cultural competence and the LGBTQ individual, aging workforce, and informed advocacy. She is currently employed with UnitedHealthcare/Optum as a clinical account liaison. Her responsibilities include providing education, support and communication related to available health programs.

Chikita received her Bachelor of Science in Nursing from the University of Southern Mississippi in Hattiesburg, MS and her Master of Science in Nursing with an emphasis on leadership in health care systems from Grand Canyon University. She has served in various roles with the Commission to include Item Writer and Form & Item Reviewer for the Commission for Case Manager Certification, Chair of Ethics and Professional Conduct Committee and a member of the Finance Committee. She is currently the Chair of the 2019 New World Symposium Taskforce.