Dorothy Burns, MSN, MBA, RN, CCM, CPHQ


Director, Strategy & Clinical Practice


Ms. Burns has 40 + years experience in healthcare and hospital management which has significantly influenced her clinical and operational leadership. Ms. Burns currently works as a director of Strategy & Clinical practice, in the Office of the Chief Nursing Officer at Humana. 

Dorothy’s clinical experience has included staff positions in rehab, home-health, critical care, and leadership positions in surgical services, cardiovascular ICU, trauma, and leader of a stroke center.

 Dorothy holds a Master of Science in Nursing as a Clinical Nurse Specialist from Widener University in Pennsylvania, a Master of Business Administration from University of Central Florida and she is currently working on her PhD in Nursing, with a focus on population health, at Walden University. She holds specialty certifications as a Certified Case Manager (CCM) & Certified Professional in Healthcare Quality (CPHQ).