Eric Bergman, RN, BA, CCM

Compass Rose Benefits Group

Health Plan Outreach Manager


Eric Bergman, RN, BA, CCM, is Health Plan Outreach Manager for Compass Rose Benefits Group, a small insurance association serving US government employees through the Office of Personnel Management. He is leveraging his many years of experience in public speaking, writing, and organizational leadership to engage and support the members of the health plan in their health care literacy journey.

After receiving a BA in history from Boston University, Eric worked as a flight attendant and union leader for American Airlines for 27 years. In the early 2000’s, as the airline industry experienced its worst downturn in several decades, Eric made a midlife career change and became an RN. His initial nursing experience was inpatient hospice and oncology where he worked at a community hospital in suburban Chicago for five years. He spent 10 years as an International Nurse Case Manager for one of the world’s leading travel assistance companies. There he was a chronic disease case manager for US expatriates, a travel assistance case manager overseeing the evaluation and coordination of care all over the world for patients struck by sudden illness while abroad, and as a repatriation escort, using his expertise in both nursing and international travel to safely move ill patients home.

Eric served on the Case Management Society of America, Chicago Chapter (CMSA Chicago) Board of Directors and later as President from 2014 to 2021. He served two terms (June 2018 - June 2020) as Presidents’ Council Representative for the national organization which includes a seat on the National CMSA Board of Directors. Eric also has significant past experience serving on boards of several non-profit organizations, and as a leader of various local and national organizations including as CEO of a not-for-profit educational foundation, treasurer of several service organizations, and manager of local and national political campaigns.