Patrick Henry, CSP
Podcast featuring Patrick Henry, CSP, author, speaker, award-winning songwriter, and a featured humorist on the SiriusXM Radio Family Comedy Channels. His Keynote presentation "Be Rememer-able" shares four mindsets to building an extraordinary patient relationship. His years as a Nashville songwriter and entertainer demonstrate that the same qualities that create an extraordinary fan experience can also be used to build an extraordinary and productive relationship between the case manager and the patient. Patrick believes that the height of learning happens at the end of laughter which is why his presentation is funny, entertaining, and full of smiles.
Framework for Change: A New Vision for Connected, Secure, Accessible Care
Karen DeSalvo, MD, MPH, MSc
Podcast featuring Karen DeSalvo, MD, MPH, MSc, former acting assistant secretary for health at the U.S. Department of Health and Human Services (HHS). Dr. DeSalvo discusses leveraging value based payment and digital health tools to improve efficiency and effectiveness of care. A new vision for connected, secure, accessible care.