FAQs

Are There Any Important Dates to Remember?

  • Call for Speakers Submission Deadline: March 31, 2022
  • Early Bird Registration Deadline: August 8, 2022
  • Cancellation Request Deadline: September 19, 2022
  • Virtual Symposium: October 11 - 13, 2022
  • National Case Management Week: October 9 - 15, 2022

How Many Continuing Education Credits Will Be Offered?
At this time, we are unable to advise regarding the exact number of CE credits available for each credit type we plan to apply for. As that information becomes available, please check the Continuing Education page for updates.

Will Speaker Presentation Slides Be Made Available?
Speaker presentation slides and/or handouts will be made available to registered attendees in conjunction with the Virtual Symposium. Session/slide content is the intellectual property of the speakers, and some speakers may have chosen not to share their slides or provide handouts. Presentation slides and/or handouts will be available for a limited period of 30 days following the Symposium and can be downloaded/saved prior to that time.

Will I Have Access to the Session Recordings?
Virtual Symposium session recordings will be available to registered attendees within the week following the Symposium. Recordings will be available for 30 days from when they are made available. Attendees will be sent an email containing instructions on how to access the recordings at that time. Some speakers may have chosen not to provide recordings for their sessions. We encourage participation in the live sessions, as they will offer live Q&A and opportunities to connect with thought leaders across the care continuum. 

Is There a Cancellation Policy?
To cancel your registration a written request with your registration confirmation must be received by September 19, 2022. Cancellation requests received by September 19, 2022, will receive a refund minus a $175 processing fee. All requests received after September 19, 2022, will forfeit 100% of monies paid. Refunds will be processed no later than 30 days following the conclusion of the Symposium. Please send your request to ccmchq@ccmcertification.org.  

When Will the Call for Speakers Open?
Call for Speakers was open from March 7 - 31, 2022. Submitters will receive notification via email regarding the status of submissions in May, once the official submission period has closed and all submissions have been reviewed.

Can I/My Employer Pay for My Registration Using a Check? 
Registration is entirely website based and credit card payments are the accepted form of payment. We cannot accept checks; however, the online system will automatically generate an invoice and confirmation that can be submitted to your employer for reimbursement for your convenience.

Are There Opportunities to Volunteer During the Symposium for Complimentary Registration?
We are not able to accommodate complimentary registrations for volunteers.

How Should I Dress for This Symposium?
Business casual attire is suggested for all Virtual Symposium sessions. 

What if I Require Special Accommodations?
CCMC is committed to making the Virtual Symposium accessible to all individuals. Please contact bclark@ccmcertification.org to request an accommodation (as identified by the Americans With Disabilities Act) if you require assistance during the Symposium. Please make your request for reasonable accommodations well in advance of the Symposium so that we may best accommodate your needs. Late requests will be accommodated to the best of our ability.

Have a Different Question?
For general inquiries and questions regarding registration, please call customer service at 856-380-6836 or email us at ccmchq@ccmcertification.org.