FAQs

Important Dates:
​Early bird registration deadline: September 4, 2017
Housing deadline: December 14, 2017

What is the best way to get updates at the Symposium?
Follow us on Facebook and Twitter

Am I allowed to record sessions or presentations at the Symposium?
No, session content is the intellectual property of our speakers. Please do not record sessions or presentations at the Symposium.

Are there opportunities to volunteer at the meeting for free registration?
We are not able to accommodate free registrations for volunteers.

How should I dress for this Symposium?
Professional dress such as what you would wear to your office or a meeting is suggested. Temperatures may vary widely in the hotel and Symposium area, dressing in layers with a sweater or jacket as an option is always recommended. Comfortable shoes are highly recommended.

Do you offer group rates?
Group rates are available for companies sending six or more people to CCMC’s New World Symposium. For more information or to register a group, contact Customer Service at 856-380-6836 or symposium@ccmcertification.org.

Is there a cancelation policy?
To cancel your registration and receive a refund, a written request with your registration confirmation and receipt card must be received by December 8, 2017. Please send your request to symposium@ccmcertification.org.

When do I need to book my hotel room by?
The housing deadline for the special discounted rate is December 14, 2017. Please visit the Gaylord Opryland Hotel’s reservation website to book in the official hotel room block.  

What if I have dietary restrictions?
Please email symposium@ccmcertification.org at least three weeks prior to the symposium, and provide us with your dietary requirements.

I would like to bring a spouse/guest. Is there a fee?
Yes, the guest registration fee is $250.00. Guest registrations can be purchased online. Guest registration includes access to the Exhibit Hall and any food and beverage functions that may be open to all attendees. Guests are NOT permitted to attend any educational or industry supported sessions. 

I have another question – who should I contact?
For general inquiries and questions regarding registration, please call Customer Service at 856-380-6836 or email us at symposium@ccmcertification.org.