Beyond the Cape: The Power of Pediatric Care Managers

Children with complex medical needs require more than just medical treatment—they need a coordinated, compassionate team that ensures their care is seamless, family-centered, and responsive to their evolving needs. Pediatric care managers serve as the superheroes behind the scenes, assembling multidisciplinary teams, overcoming barriers, and guiding families through the often-fragmented healthcare system.

This session will introduce the essential components of pediatric care management, using a real-world patient story to illustrate how a child’s care can be transformed from chaos to coordination. Attendees will explore key elements of pediatric care management, including early screening and assessment, care coordination, family engagement, and cultural sensitivity.

Through the lens of our superhero framework, we will also examine the challenges case managers face, from maintaining clear communication among multiple providers to ensuring smooth transitions of care as children grow. Special attention will be given to the transition to adulthood, where tools like the Transition Readiness Assessment Questionnaire (TRAQ) empower adolescents to become their own healthcare advocates.

By the end of this session, participants will leave with practical strategies for enhancing care coordination, improving patient and family outcomes, and embracing their role as healthcare superheroes. Join us in assembling the ultimate care management league—because every child deserves a hero.